Prescription ReaderPrivacy policy
Last updated: 3 November 2026 · Contact: mayanrxbd@gmail.com
What the app does
You take or choose a photo of a doctor's prescription. The photo is sent to our server, which reads the medicines, how to take them, the doctor's details and the advice, and shows the result to you. Some readings are checked by a trained reviewer before they are final. The result is a reading only, not medical advice.
What we collect
- The prescription photo and what is read from it. A prescription is health information: it can show the patient's details, diagnosis, tests and medicines, and the doctor's details.
- An anonymous device number made by the app on first use (not your phone number, not an advertising id), so you can see your own results again and so we can limit how many photos one phone sends.
- Device details: the kind of device and browser, screen size, language and time zone.
- The internet address the photo came from (for the limit on submissions and to stop misuse).
- Location, only if you allow it: where the photo was sent from (latitude, longitude and accuracy), to learn which areas prescriptions come from. You can say no and still use the app, unless the app tells you before you send that location is required.
We do not ask for your name, phone number, email or contacts, and the app has no advertising or tracking from other companies. To read the handwriting, the photo is processed by an external AI service. We do not sell your data or share it for advertising. We share it with authorities only when the law requires it.
Why we use it
- To read your prescription and show you the result.
- To check and improve the reading.
- For research on reading Bangladeshi prescriptions, reported only in summaries and statistics that do not identify anyone.
By sending a photo you agree to it being used as described here. You can withdraw this at any time (see "Your choices and rights").
How long we keep it
Photos and readings are kept as long as the purposes above require, then deleted. Records of the number of submissions per device are kept for 7 days.
How it is protected
Everything travels over an encrypted (HTTPS) connection. The server is only reachable by our staff with their own sign-in, and only what their role allows.
Your choices and rights
- You can use the app without allowing location (unless the app says it is required), and switch location off at any time in the phone's settings.
- You can ask to see, correct or delete the photos you sent and what was read from them, or withdraw your consent: write to mayanrxbd@gmail.com and say roughly when you sent them (the app can show the date of your last one).
- These rights follow the Personal Data Protection law of Bangladesh. You may also complain to the data protection authority.
Children
The app is meant for adults. A parent or guardian may send a child's prescription. We do not knowingly collect information from children who use the app themselves.
Changes
When this policy changes, the new date is shown at the top. Important changes are announced in the app.